A part of Kaiser Permanente
Care Essentials is part of your Kaiser Permanente care team — connected to one another, and you, through our electronic health records. The clinic is an additional care option to your primary care provider, staffed by a multidisciplinary team to help with minor illnesses and injuries, vaccines, injections, and lab work.
Located in the heart of SE Portland
What we treat
Cold, cough, flu
Ear, nose, throat ailments
Insect bites and stings
Minor burns, cuts, bruises, scrapes
Minor foreign body removal
Sprains, strains, muscle tears
Stitch and staple removal
Testing and treatment for sexually transmitted illness
Urinary tract and bladder infections
Actinic keratosis (solar keratosis)
Poison oak and ivy
Skin irritations and infections
Women’s and children’s health
Birth control injections
Gynecological issues and infections
Sport, school, camp physicals
Wellness exams and Pap smears
Preventive visits and checkups
Asthma care and nebulizer treatment
High blood pressure monitoring and treatment
Motion sickness treatment
Routine checkups and physicals
Smoking and nicotine addiction
Weight and obesity management
Frequently asked questions
What is Care Essentials?
Care Essentials by Kaiser Permanente is a group of convenient care clinics that provide nonemergency and preventive health services. Kaiser Permanente members pay only their office visit cost share. Nonmembers pay $165 for all but add-on services.
When are Care Essentials clinics open?
Monday through Friday, 9am–7pm, and Saturday through Sunday and holidays, 9am–6pm.
How do Care Essentials clinics differ from urgent care clinics?
Care Essentials clinics:
- Treat nonemergency health care needs, including minor illnesses (such as colds, flu, or strep) and injuries (such as minor cuts, burns, or sprains)
- Provide preventive services, including checkups, vaccinations, and some lab and diagnostic testing
On the other hand, urgent care clinics:
- Treat illnesses and injuries that are not life-threatening but require care within 24 hours when you can’t see your personal doctor
- Typically offer on-site X-ray and imaging services
Do I need an appointment, or can I just walk in?
You’re welcome to walk in any time during business hours to schedule an appointment in person, though the next available appointment might be later in the day or the following day.
Who will treat me during my appointment?
Every Care Essentials clinic is staffed by Kaiser Permanente board-certified physician assistants (PAs) and advanced registered nurse practitioners (ARNPs), who will care for you during your visit. In some cases, you may be seen by a physician (MD).
I’m not sure Care Essentials provides the treatment or services I need. What can I do?
If you need treatment for a condition that is not listed, call us at 855-235-0491. If we can’t treat you, we will recommend another resource. You can also visit kp.org/getcare to find a specialist or other facility near you.
Do you treat children at Care Essentials?
Yes! Care Essentials welcomes patients of all ages. We treat children for a full range of needs, including ear infections, pink eye, bug bites, rashes, minor cuts, and urinary tract infections.
Do you offer treatment via phone or video?
Can I receive treatment at a Care Essentials clinic if I’m not a Kaiser Permanente member?
Absolutely. We provide high-quality, convenient care, whether you have Kaiser Permanente coverage or not. We welcome members and nonmembers alike and accept self-pay and all commercial health insurance plans. Before your appointment, we recommend checking with your insurance provider to confirm your coverage and eligibility.
What forms of payment do you accept?
We accept many major credit and debit cards, including health savings account (HSA) cards. Unfortunately, we can’t accept checks, cash, or money orders.
Do I need to pay for my service or treatment at the time of my appointment?
We’d appreciate that. But if you can’t pay at the time of service, we’ll send you a bill.
I’m a Kaiser Permanente member. How much will my appointment cost me?
Members pay only their office visit cost share.
Do you accept Medicare?
We accept Original Medicare (fee-for-service) and Kaiser Permanente Senior Advantage. If your Medicare Advantage health plan is not through Kaiser Permanente, you’ll need to seek care with your assigned provider.
Do you accept Medicaid?
We accept Medicaid Open Card and Kaiser Permanente Medicaid members. If your Medicaid health plan is not through Kaiser Permanente, you’ll need to seek care with your assigned provider.
Do you accept other insurance plans besides Kaiser Permanente?
Yes. We accept all commercial health insurance plans, and as a courtesy to you, we will submit your bill to your insurance provider. We ask for a $25 payment at the time of the visit to cover likely copay or non-covered costs and will bill you for any balance that your insurance provider does not pay. We recommend contacting your insurance provider to confirm your coverage and eligibility before seeing us.
Care Essentials is also part of the First Choice Health PPO network. If you have access to the First Choice Health PPO network through your health plan, you can get treatment at Care Essentials for in-network rates, typically an office visit copay.
Search for Care Essentials at www.fchn.com and contact your insurance provider to confirm eligibility.